BAOFENG® INDIA

This Shipping Policy explains how G S Tele Communication Limited processes, packs, dispatches and delivers products purchased through www.baofengradios.com. It should be read together with our Terms & Conditions, Privacy Policy and Return & Refund Policy.

We currently deliver across eligible locations in India. Delivery to certain remote, high-security or restricted areas may depend on courier availability and applicable legal or regulatory requirements.

Orders are processed after successful payment verification and internal review. Business days exclude Sundays and notified public holidays. Orders may be delayed where identity verification, address confirmation or regulatory review is reasonably required.

Products are packed using suitable protective materials to minimise transit damage. Tamper-evident packaging may be used for selected products. Customers should inspect packages before accepting delivery and report visible damage promptly.

The Company may use one or more reputed logistics partners depending on destination, product category and service availability. Tracking details will normally be shared after dispatch, where available.

Estimated delivery timelines displayed on the Website are indicative only and may change due to weather conditions, logistics disruptions, public holidays, regulatory inspections, force majeure events or circumstances beyond the Company's reasonable control.

Customers must provide accurate delivery information, remain available to receive shipments and inspect packages upon delivery. Incorrect addresses or repeated failed delivery attempts may result in additional charges or order cancellation.

Risk of loss or damage generally passes to the customer upon successful delivery, subject to applicable law and the Company's return or replacement policies.